Categories
BLOG

attitude seed bank shipping

DELIVERY OPTIONS

Delivery Options

The Attitude Seedbank ships worldwide. For your own protection we require you to inquire about and comply with all local laws and international laws governing the purchase of products sold on this website in your part of the world. By ordering, you confirm that you have checked your local and international laws and it is safe for you to do so and that the responsibility for that decision rests solely upon you.

You choose exactly how you want your items shipped and we can provide you with a tracking number so you can use online tracking and keep up to date with your parcel as it travels through the mail service.

PLEASE NOTE: Your parcel may be sent with signature and no signature required mail services.

You can choose all shipping options at the checkout at the stage 4. Discreet Shipping Options.

There are 3 simple steps:

Step 1: Choose your destination: UK or International

Step 2: Choose if you would like them in original breeders packs or removed from packaging.

Please note the seeds may be removed and repacked from the original breeders packs for some countries if the discreet shipping is selected (United States, Australia, New Zealand and some other countries). Please contact our customer service if you have any questions regarding the discreet shipping.

Step 3: Then decide if you would like to add the “guaranteed shipping option” with an extra item, like Random Item, Clothing or another item. All options you will find listed at the checkout.
All these option are guaranteed to be reshipped in the unlikely event of your parcel not reaching you the first time.

PLEASE NOTE: The guarantee is NON-refundable.

EXCLUSIONS to our GUARANTEE:

(i) If your parcel is confirmed as delivered by the mail service however you claim to have not received it, you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to or left at your property.

(ii) Our guarantee is also voided if you enter an incorrect delivery name (not the name on the mail box) or address, as it is your responsibility to ensure we have the correct information to ship your parcel to. 99% of parcels arrive through your door however if your parcel requires collecting from the mail service then this is your responsibility to collect it. We do ask that you please double check all information before submitting, because once it is submitted, we might not be able to change it before dispatch.

(iii) We do not offer Guaranteed Shipping for orders with a delivery address in Mexico, Iran and Turkey. We can pack discreetly, however the guaranteed shipping will not be valid for Mexico, Iran and Turkey delivery addresses. We will only ship if the customer agrees to accept a full responsibility.

What will my parcel look like?
Just like any standard priority service parcel in the postal system. The only text that will be displayed on the parcel is your name and delivery address along with a return address that is NOT listed as The Attitude, nor does this address appear on the website.

Important Notice: Deliveries to PO BOX addresses

We can no longer signed-for packages to PO BOX addresses in certain countries. If you want us to ship your order to a PO BOX, please make sure that your delivery country features in the list of countries below otherwise your order might be delayed due to a need for a change of address.

Below is a list of countries that we CAN ship to, to PO Boxes. If your country is NOT on this list it means we CANNOT send to a PO Box in your Country.

European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

Non-European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland

The rest of the world
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA, South Africa

Note: Please keep all parcel packaging for future verification purposes.

Within the UK and the rest of the world (except USA):
The tracking ID will be emailed to you on the day of dispatch.

USA:
You will receive the email on the date of the dispatch informing you that your order is on the way, you will then receive another email which will have your tracking ID within a week after the order was shipped.

We use Royal Mail First Class Mail services and the Courier services to ship our parcels within the UK. All parcels come with the tracking ID and are signature required. We estimate 1-4 business days for UK deliveries.

Please note it might take 24-48 hours for the mail services to update tracking information. If your tracking information doesn’t work after 24-48 hours please contact us.

Payment

What payment do you accept:
We ONLY accept: Debit/Credit cards, postal/money orders from within the United Kingdom, prepaid visa cards, and cash.

PLEASE NOTE: We no longer accept any postal / money orders from outside the United Kingdom. If you are making a payment outside of the UK, we ONLY accept Debit/Credit cards, cash or internationally registered pre paid gift cards.

Can I pay with a Gift Card / Multiple gift cards:
Yes, you can email us the details and we will process that for you: [email protected] with the card type, card number, expiry date, amount available on each card and security code, please ensure that it is a gift card activated for international use and also that it has been registered.

Are credit card transactions secure:
Yes our website and payment system are secure and have a dedicated 256 bit SSL encryption. You will see a lock in the top right hand corner of the url address bar if you also go to the top right of the page and click file then properties then you will read “This page is encrypted”

Do we store card details:
Never! We are using SagePay, our payment gateway provider. We never have access to your card details

How do I make sure I have the correct amount in my currency:
Please use the currency converter on the top right of the shop, this will convert most currencies.

Do you accept Cash:
Yes, we do advise you to send this recorded or signed for as we cannot be held responsible for loss in the mail

What will be on my credit card statement:
Your credit card statement will read, Attitude Gifts

Who do I make the postal order to:
Money orders from within the United Kingdom should be made out to: The Attitude Incorporated Ltd.

Where do we post these to:

The Attitude
PO Box 803
Ipswich
IP3 8XZ
United Kingdom

How do I order using postal/money orders from within the United Kingdom or cash:
You can add the items to your basket on our secure online shop and then proceed through the check out, complete all the address details, then at then end of the check out click on the postal order button

The mail services or the courier will make 2 attempts in the UK to deliver your package. After that it will be held at the depot for 5 days for you to arrange redelivery. After that time the items will be sent back to us.

If the customer provides us with the incorrect address details, which causes the parcel to be delivered incorrectly, we will not accept any responsibility for this parcel. This means the customers will have to try and retrieve the parcel themselves at their cost.

If you request for your parcel to be left somewhere on your property (e.g. in the porch, shed or over the fence etc.) we cannot be held responsible for the whereabouts of the parcel, if it cannot be found.

We use national mail services to ship our parcels overseas.

Please note that import duty, tax or charges vary from country to country and The Attitude Seedbank will not be liable for any additional costs incurred.

All tracking information is emailed to the customer. We advise to track your parcel until arrival. If you do not receive this information, please check your spam filters or contact us for help.

Please note it might take 24-48 hours for the mail services to update tracking information. If your tracking information doesn’t work after 48 hours please contact us.

We estimate 7-15 business days for the international deliveries however it might take up to 21 business days. If you are unable to track and see where your package is please contact us for help.

If the customer provides us with any incorrect address details, which causes the parcel to be delivered incorrectly, we will not accept any responsibility for this parcel. This means the customers will have to try and retrieve the parcel themselves at their cost.

If you request for your parcel to be left somewhere on your property (e.g. in the porch, shed or over the fence etc.) we cannot be held responsible for the whereabouts of the parcel, if it cannot be found.

The mail/courier services will make 1 attempt to deliver in Europe/Worldwide. After that it will be held at the depot for 5 days for you to arrange redelivery. After that time the items will be sent back to us. We do not accept the responsibility for the packages sent back to us due to the incorrect address/unclaimed and other reasons that are out of our control.

Within the UK – Ј4.50
International – Ј8.99

Cannabis Seeds Delivery Options from The Attitude Cannabis Seeds Bank.

Attitude seed bank shipping

These are some of the most frequently asked questions that are here to make your life a little easier when placing your order.

1. Worldwide Shipping?
The Attitude Seedbank ships worldwide but we ask you to check your local law before ordering as laws differ from country to country and state to state. By ordering, you are confirming that you are ok to do so.

Important Notice: Deliveries to PO BOX addresses:
We can no longer send signed-for packages to PO BOX addresses in certain countries. If you want us to ship your order to a PO BOX, please make sure that your delivery country features in the list of countries below otherwise your order might be delayed due to a need for a change of address.

Below is a list of countries that we CAN ship to, to PO Boxes. If your country is NOT on this list it means we CANNOT send to a PO Box in your Country, however we could send to valid physical address.

European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

Non-European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland The rest of the world
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA, South Africa.

2. Is your shipping discreet?
All of our packages are shipped very discreetly and your package may be shipped in a number ways, the customer’s name and address and a return address being the only info on the/in the parcel. In some cases there will be a mandatory signed declaration sticker too. We also offer alternative ‘super discreet’ and guaranteed shipping options, which can be found at the checkout under ‘Discreet Shipping Options’.

3. Methods of Payment.
Debit and Credit Cards
We accept all major credit/debit cards online or over the phone. Our online sales are 3D Secure, 256 bit encrypted and hacker safe making it a very safe place to enter your details. All phone order payments are put through a secure VSP terminal online and once the payment goes through, we do not hold any records of clients credit/debit card details and all other client information remains highly confidential.

We do not accept MasterCard and Maestro cards.

If you are placing a phone order we have to speak to the owner of the card when taking the payment details. This is purely for protection of the card holder and to prevent fraudulent transactions. We will also have to ship the parcel to the card billing address for ALL phone orders.

International Gift Cards
International Gift Cards are also accepted online and over the phone should you not have a credit/debit card. You must also call the gift card company to register the card and tell them you are purchasing overseas so they can activate it for international use and remove all blocks on international transactions.

Can I pay with a Gift Card / Multiple gift cards?
Yes, we could process the payment with multiple gift cards over the phone. Please ensure that all gift cards are activated for international use and also that it has been registered.

Cash Orders
If you do not wish to process a transaction online or over the phone, you can place an order online and choose cash payment method at the checkout. You will be emailed an order number.

You can send your order number and cash to:

Cheques and postal/money orders can only be accepted from within the United Kingdom.
Please note there will be a two week holding period for an order paid for with a personal cheque.

Bank/Wire Transfers
We accept bank/wire transfers. You can place an order online and choose Bank Transfer payment method at the checkout, the email with the details for the bank transfer will be sent to you.

We accept UK and international bank transfers.

If you have any questions about how to make a bank/wire transfer please contact our customer service via email or phone.

Cryptocurrencies
We accept payments by Bitcoin, DGB, Ethereum, Litecoin, Verge and Ripple. You can place an order online, select your preferred currency at the checkout, and you will be given the details for the payment online.

If you wish to use the currency that we do not have available online please contact our customer service and we will check if we can accept it and send the invoice over to you.

4. Do you store card details?
Never! We use a secure payment system. We never have access to your card details.

5. What currency will you charge me in?
As The Attitude Seedbank is a UK based company we will charge you in UK currency (GBP) at the checkout. Your bank will deal with any currency conversions on their end.

We charge only the total order amount in GBP. Please note your card issuer/bank might apply additional fee for using the card overseas.

6. How to make sure I have the correct amount in my currency?
Please use the currency converter on the top right corner of the website, this will convert to the most commonly used currencies. Please be aware that you will be charged in GBP at the checkout.

7. My order will not go through.
If the payment is being declined by the bank, please contact your bank/card issuer and ask them to remove any blocks they may have on International transactions. Please make sure all information entered is 100% correct and you have sufficient funds to process the transaction. Once you have done this, please place a new order and try again either online or over the phone and the payment should be successful.

If you are 100% sure that you have entered all details correctly and your card is activated for international use however the payment has failed please contact us so that we can help you through the process and try taking the payment over the phone.

8. My Order will not go through (Verified Visa 3D authentication).
3D Authentication is an extra security measure your bank may ask for when going through the checkout. If you do not know the password, please contact your bank/card issuer and they can help set this up / verify it. In the case that you do not know this password, you could call us and we will process the payment over the phone. Please be aware that the order has to be shipped to the card billing address and we have to speak with the cardholder if you pay for the order over the phone.

9. I can’t complete my order online.
You may need to double check the details you have entered. You must enter your delivery and billing addresses and choose ALL three options under the ‘Discreet shipping options’ section at the checkout.

10. Once I have ordered, how do I obtain my tracking number?
If you place an order online, you will automatically receive an email to confirm receipt of your order. (If ordering over the phone, you can request it on completion of payment). We normally process and ship the orders within 3 business days.

US Orders:
You will receive the email once your order was shipped and the tracking ID for your order within a week after it was shipped via a separate email.

Within the UK and the rest of the world (except USA):
You will receive the email when your order was shipped notifying you of your tracking number, (if ordering over the phone, you can request it on completion of payment).

Orders are normally processed between 8.30 am and 4.30 pm Monday – Friday UK time.
If you have not received your tracking number, always remember to check your junk mail folder before contacting us as emails do not always end up in your inbox. You can view your tracking id by logging in to your account and looking under the ‘Order History’ section too.

Important Information

Warning Germination of Cannabis seed is illegal in most countries.

Please note: You have to be at least 18 years old to order cannabis seeds from The Attitude Seedbank.

By section 6 of the Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the United Kingdom without a license from the Secretary of State. Anyone committing an offence contrary to this section may be imprisoned of fined, or both. Please note therefore that germination of cannabis seeds without an appropriate license is illegal in the United Kingdom.

The Attitude Seed Bank do not encourage anyone to break the law in their country.

The Attitude cannot be held responsible for the actions of persons who purchase our Cannabis seeds. The Attitude can sell you cannabis seeds legally for the use of fishing bait additives or as luxury bird food or as souvenirs. Or you may purchase to store, incase the law changes. International Warning! We dispatch our seeds on the condition that they will not be used by others in conflict with applicable local law. Unfortunately, regulation and implementation in respect of Cannabis seeds often differ from country to country. For this reason we advise you as a matter of urgency to make inquiries about the regulations to which you are subject. It is your responsibility to check with your local laws. As a Attitude seedbank company customer, you are prohibited from distributing The Attitude seeds to countries where possession of and/or trafficking in Cannabis seeds is illegal. This site is intended for those persons 18 years of age and older.

For your own protection we ‘require’ you to inquire about and comply with all local laws and international laws governing the purchase of marijuana seeds/cannabis seeds in your part of the world. In many countries, it is illegal to germinate these cannabis seeds. By ordering, ‘you confirm that you checked your local and international law and it is safe to do so’ and that the responsibility for that decision rests solely upon you.

All cannabis seeds / marijuana seeds are for educational and Souvenir purposes only

11. How long will it take for my parcel to arrive?
We do quote three working days for orders to be processed and shipped.
1. U.K. Mainland deliveries usually take between 1-4 working days and are sent ‘recorded, signed for’, which makes them easy to track. Should you not be at home when a delivery is attempted, your postman will leave a slip through your door and your package will be returned to your closest mail depot office, awaiting collection. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us. We cannot be held responsible if the parcel is not returned back to us.

2. 99% of International orders usually deliver within 7 – 15 working days; however they can take up to 21 working days (excluding weekends). Please note we will send your items with signature required, no signature required or regular AirMail international mail services. If a card notifying you of an attempted delivery is left, please contact your local mail services and collect the package from the local mail depot. If you do not collect your parcel it will be returned to us and we will then contact you to confirm that your address details are correct so that we can reship if it does eventually arrive back with us. We cannot be held responsible if the parcel is not returned back to us.

Carriers Used (UK)
Royal Mail, delivery time 1 to 4 business day after the order has been dispatched – Please contact us if your parcel has not been received within 15 working days.

Carrier Used (Outside of the UK)
This is generally your local / national mail services / regular postal services.

12. I have not received my goods yet.
U.K. Mainland Deliveries: Please contact us if you have not received your parcel in 10 business days after the dispatch date.
International Deliveries: If your parcel is an international parcel and you do not receive your goods within 21 working days (excluding weekends), then please contact us. Once you have done so, we will make enquiries to try and track down your parcel with the relevant postal service. If we are unsuccessful then we cannot be held responsible for the mail service and your quarrel is with them.

If you choose the ‘Guaranteed’ International, we guarantee your parcel for any event of it not arriving to you, and in the event of you not receiving your parcel we will reship your parcel immediately to the original address provided that we do not receive online confirmation of the delivery of your parcel from the mail service. Exclusions from our guarantee include if you parcel is confirmed as delivered, however you claim to have not received it, in this case you must take this up with the mail service including your mail person to obtain further information where the parcel was delivered to at your property. Our guarantee is also voided if you enter an incorrect address or invalid name for the delivery address, as it is your responsibility to ensure we have the correct information to ship your parcel to, 99% of parcels arrive through your door however if your parcel requires collecting then this is your responsibility to collect it.

If the parcel has been deemed as ‘undeliverable as addressed/unable to forward/unclaimed’ with the mail services we will have to wait for the parcel to be returned back to us. If and when it gets back to us we will contact you via email (if email address has not been provided we will call the phone number you have given). We cannot be held responsible if the parcel is not returned back to us.

Please keep all packaging and breeders packs that your order arrives in/with, in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.

13. Can stock be reserved?
Unfortunately we cannot reserve any stock unless a payment has been made. This includes postal/cash orders too. If you make an order and send payment through the post, we cannot guarantee you will receive the desired items as they may go out of stock by the time the postal/cash order reaches us. We do apologise for any inconvenience caused by this, but we cannot guarantee stock due to volume of orders that are made and unpaid for.

14. What if an item I have ordered, is out of stock?
On the whole, we usually have all items in stock. Should we run out of a product, (which does happen from time to time) and we can’t complete your order, we will contact you straight away, either by email or by telephone. If you can’t wait for your items to arrive, you can choose an alternative to replace the out of stock product, to the same value or more, (this may require an additional payment over the phone) so your order is shipped immediately and isn’t delayed any further. If there is no over product that you would like to exchange it for, we will offer you a refund on the out of stock item.

15. I want to place an order online but I can’t remember my password.
This is easily resolved. You can have a password sent to the email address by using the ‘forgotten your password’ button on the homepage or at the checkout. We advise to delete your browsing history and cookies before trying to login with the new password. Alternatively just give us a call, or drop us an email, we will ask you a few questions about your personal details to verify we are talking to the account holder. Once we are happy we are talking to the right person, we will then advise you of your password.

16. UFO’S and promotional items?
UFO’s are the free of charge items we give away with every purchase. Please note these can change with no given notice, but we do our best to make sure you will get the ones listed on your order. Please note if you have qualified for any other promotional items, these will be added to your cart automatically. If these are not added, please double check the details of the promotion to make sure your order qualifies for it and contact us before placing your order.

17. Price Match Policy.
With the price match, the order must be placed over the phone and you will need to give us the link to the website where the other price is. We will match this for you if the product is in stock on the other website and they must ship to your country, and please note we will not be giving away any freebies or the discount code if you do decide to price match with us.

18. An incorrect/damaged item received.
Please contact us via phone or email immediately. We will have to see a picture of the item you have received. Once we have a proof that we have sent an incorrect item we will contact you to discuss your options.

Please keep all packaging that your order arrives in/with, in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.

Cannabis seeds Marijuana seeds FAQ call us at the Attitude Seedbank